Charles calls for Kelly, and both Kelly Kapoor and the new receptionist Kelly respond. Charles decides to call them Kapoor and Hammond to avoid confusion.

Pam works in the closet making copies and reflects on her role and the cold environment.

Andy and Dwight discuss their upcoming hunting trip and friendship.

Charles asks Jim for a rundown of his clients. Jim agrees but is confused about what a rundown is.

Erin tells a ghost story about a murdered prostitute to Jim.

Michael argues with Ryan and Pam about who should make copies. He insists he makes originals, not copies.

Michael complains to his mom about Ryan and Pam from the bathroom.

Andy and Dwight discuss their mutual attraction to Erin and decide to let Andy pursue her.

Michael announces a corner idea to give each employee personal space. The employees are unenthusiastic.

Jim struggles to understand what a rundown is and asks Ryan for help.

Pam asks Charles for her old job back. Charles says the job is taken and rejects her other offers.

Stanley and Phyllis visit the Michael Scott Paper Company. Michael gives them a tour.

Michael tries to give away free pancakes to passersby. Ryan is distracted by his phone. Pam returns from Charles's office.

Jim gives Charles the rundown. Charles tells him to fax it to the distribution list.

A potential customer asks for a business card. Michael gives a scrap of paper instead. The customer is unimpressed.

Andy and Erin sing Country Roads together. Andy is impressed with Erin's singing.

Pam answers a phone call and successfully makes a sale. Michael is thrilled.

Michael gives a speech about the day's ups and downs. He is interrupted by a toilet flushing.