S05E07 · EP 79
season 5 · 2008-11-06
Customer Survey
written by ? · directed by Stephen Merchant · 8.55M viewers · image The Office Wiki (CC BY-SA)

Episode DNA

16 scenes · 3 threads
absurd 18%awkward 15%cheerful 14%tender 10%humiliating 7%humiliation 6%social rule violation 5%misunderstanding 5%angry 3%sad 2%

Story threads over runtime

click a block to open the scene
0:005:0010:0015:0020:00
A · Kelly's revenge
B · Pam's art school
C · Andy and Angela's wedding
01

Every scene

16 scenes · our breakdown
1 ▸ 00:01
1 · Dunder Mifflin office bullpen · cold_openMichael's international briefing

Michael gives a bizarre cultural etiquette lesson before his Canada trip.

00:01–01:27misunderstanding
2 · Dunder Mifflin office bullpen · act1Jim counts down Pam's return

Jim excitedly counts down the days until Pam returns from New York.

01:27–02:05
3 ▸ 02:05
3 · Dunder Mifflin office bullpen · act1Michael's departure preparations

Michael prepares for his Canada trip with David's help and office farewells.

02:05–04:11
4 · Airport shuttle van · act1Michael's business class fantasy

Michael pretends the airport van is a business class plane.

04:11–06:10
5 · Dunder Mifflin warehouse · act1Jim and Pam's Warehouse Reunion

Jim and Pam flirt in the warehouse while discussing Pam's return.

06:10–06:18
6 · Hotel lobby in Winnipeg · act1Michael meets Concierge Marie

Michael is enchanted by the hotel concierge in Winnipeg.

06:18–08:25
7 · Dunder Mifflin office bullpen (Jim) / New York (Pam) · act1Pam fails art school

Pam tells Jim she failed a class and must stay longer in New York.

08:25–08:52
8 · Hotel lobby in Winnipeg · act1Michael's bar plan

Michael plans to pick up women at a bar with Oscar and Andy.

08:52–09:14
9 · Bar in Winnipeg · act1Michael hits on gay men

Michael tries to set up Oscar and Andy with two men at the bar.

09:14–11:39social_rule_violation · misunderstanding
10 · Bar in Winnipeg · act1Michael's wingman advice

Michael gives Oscar and Andy wingman advice at the bar.

11:39–11:44
11 · Bar in Winnipeg · act1Andy calls Angela drunk

Andy drunkenly calls Angela to ask why she won't have sex with him.

11:44–14:20humiliation · social_rule_violation
12 · Dunder Mifflin office bullpen · act2Dwight mocks Pam's painting

Dwight criticizes Pam's art school failure and her painting.

14:20–15:47petty_grievance · humiliation
13 · Dunder Mifflin office bullpen · act2Oscar and Andy's Drunken Aftermath

Oscar and Andy realize they actually called Angela and deal with the fallout.

15:47–16:41humiliation · betrayal
14 · Client's office in Winnipeg · act2Michael's successful sales pitch

Michael gives a heartfelt sales pitch to a client in Canada.

16:41–16:46
16 · Client's office in Winnipeg · act2Michael confronts David about Holly

Michael angrily tells David the trip was terrible and confronts him about Holly's transfer.

19:52–19:56confession · escalation
17 · Dunder Mifflin office bullpen · act2Pam returns to Scranton

Pam tells Jim she's coming back because she doesn't like graphic design.

19:56–20:48
03

Same DNA

nearest episodes by gene profile

Episode facts

Wikipedia · Wikidata
Aired
2008-11-06
Overall
#79
Writers
Director
Stephen Merchant
Viewers
8.55M (US)
Pace
132 words/min · 93 questions

Where to watch

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In this episode

MS
Michael Scott152 episodes · drives 1262 scenes
MP
Meredith Palmer183 episodes · drives 6 scenes
JH
Jim Halpert184 episodes · drives 443 scenes
DS
Dwight Schrute184 episodes · drives 491 scenes
PB
Pam Beesly184 episodes · drives 289 scenes
AM
Angela Martin184 episodes · drives 78 scenes
OM
Oscar Martinez173 episodes · drives 47 scenes
PL
Phyllis Lapin17 episodes · drives 15 scenes