S05E24 · SCENE 11/16 · 11:29
Heavy Competition · Office bullpen
Dwight loses a client for Ryan

Dwight aggressively takes over a phone call from Ryan and screams at the client, causing him to hang up. Michael blames Ryan for losing the account.

11:29→12:25
in the episode · 0m 56s · S05E24
Dwight loses a client for Ryan

What happens

11:29–12:25

Ryan handles a client complaint. Dwight grabs the phone and screams at the client, causing him to hang up. Michael blames Ryan for losing the account.

WhereOffice bullpen
DriverDwight
Positionact1 · escalation
ThreadMichael vs Dwight rivalry

Key lines

from this scene
12:08

You made him lose the account by screaming at him the entire time!

12:18

I'm confiscating this! Hey, guys You know what I want you to do? Shake hands, get over it.

More quotes on the The Office Wiki →

Scene DNA

weights 0–1
rivalry0.8
angry0.7
tense0.3
humiliation0.2
argumentphone call

Beats

11:40Dwight grabs phone from Ryan

Scene in the episode

11:29–12:25
A · Michael vs Dwight rivalry
B · Jim pranks Andy
C · Michael chooses Pam

Clips from this episode

fan uploads · YouTube · matched by frame
Includes this scene · I am not to be ******** with - The Office US · The Office
Includes this scene · We Want Our Clients Back or We Quit! - The Office US · The Office
Is this the MOST iconic line in The Office? - The Office US · The Office
Creed Sets Jim Up With Daughter - The Office US · The Office
Michael's Fake Firing - The Office US · The Office
Kevin's Famous Chilli - The Office US · The Office

Who's in it

RH
Ryan Howard166 episodes · drives 46 scenes
DS
Dwight Schrute184 episodes · drives 491 scenes
MS
Michael Scott152 episodes · drives 1262 scenes
PB
Pam Beesly184 episodes · drives 289 scenes
JH
Jim Halpert184 episodes · drives 443 scenes
AB
Andy Bernard151 episodes · drives 333 scenes
SH
Stanley Hudson184 episodes · drives 16 scenes
KM
Kevin Malone184 episodes · drives 56 scenes
PL
Phyllis Lapin17 episodes · drives 15 scenes
AM
Angela Martin184 episodes · drives 78 scenes
OM
Oscar Martinez173 episodes · drives 47 scenes
MP
Meredith Palmer183 episodes · drives 6 scenes
CB
Creed Bratton184 episodes · drives 9 scenes
KK
Kelly Kapoor159 episodes · drives 26 scenes
TF
Toby Flenderson147 episodes · drives 23 scenes

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