S01E04 · SCENE 1/22 · 00:28
The Alliance · Dunder Mifflin office
Michael coaches Pam on smiling
Michael insists Pam smile on the phone to improve company image.
00:28→03:46
in the episode · 3m 18s · S01E04
What happens
00:28–03:46Michael critiques Pam's phone demeanor and makes her practice smiling while waiting for a call. He demonstrates smiling vs not smiling. A call finally comes and Pam handles it professionally.
Key lines
from this scene02:06That was a good example. Thank you.
03:21Do you have to do what you're doing?
03:24If they don't bobble, what's the point?
03:38Okay, but I don't wanna be put on a mailing list.
Scene DNA
weights 0–1voiceover
Beats
00:29Michael tells Pam to smile on the phone
Scene in the episode
00:28–03:46Clips from this episode
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Who's in it
MS
Michael Scott152 episodes · drives 1262 scenes
PB
Pam Beesly184 episodes · drives 289 scenes
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