S03E21 · SCENE 1/17 · 00:09
Product Recall · Dunder Mifflin Office
Michael Handles Customer Call
Michael takes a customer service call about the watermark while the office listens.
00:09→02:02
in the episode · 1m 53s · S03E21

What happens
00:09–02:02Michael is on the phone with a customer, apologizing and explaining the recall. He then declares a crisis and forms the Crisis Management Squad, assigning tasks and blaming Creed.
Key lines
from this scene00:41of a beloved cartoon duck performing unspeakable acts upon a certain cartoon mouse that a lot of people like.
00:53Everybody in here, "STAT."
01:28Because of you, the entire company is in jeopardy.
01:37And of course, the one year I blow it off, this happens.
Scene DNA
weights 0–1rapid back and forth
Beats
00:27Michael announces the crisis over the obscene watermark.
01:44Michael puts accounting on customer service duty.
Scene in the episode
00:09–02:02D · Dwight's Jim Impersonation
Clips from this episode
fan uploads · YouTube · matched by frameIncludes this scene · Jim Threatens Dwight With A Full Disadulation - The Office US · The Office
What Happens When the Women Leave - The Office US · The Office
I Feel Uncomfortable Wearing the Dress - The Office US · The Office
Who's in it
MS
Michael Scott152 episodes · drives 1262 scenes
JH
Jim Halpert184 episodes · drives 443 scenes
PB
Pam Beesly184 episodes · drives 289 scenes
DS
Dwight Schrute184 episodes · drives 491 scenes
CB
Creed Bratton184 episodes · drives 9 scenes
KK
Kelly Kapoor159 episodes · drives 26 scenes
OM
Oscar Martinez173 episodes · drives 47 scenes
KM
Kevin Malone184 episodes · drives 56 scenes
AM
Angela Martin184 episodes · drives 78 scenes
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