S03E21 · SCENE 10/17 · 08:48
Product Recall · Dunder Mifflin Office
Press Conference Fails

Michael's press conference backfires when the client refuses his apology and demands his resignation.

08:48→10:02
in the episode · 1m 14s · S03E21

What happens

08:48–10:02

Michael holds a press conference with client Barbara Allen. He presents a novelty check, but she refuses his apology and demands he resign. Michael is angry.

WhereDunder Mifflin Office
DriverMichael
Positionact2 · complication
ThreadWatermark Crisis

Key lines

from this scene
09:04

‫Even though she's a pretty ‫unimportant client really.

09:29

‫whichever comes first.

09:53

‫- Well, we are extremely sorry. ‫- I don't accept.

More quotes on the The Office Wiki →

Scene DNA

weights 0–1
humiliating0.6
humiliation0.5
tense0.4
escalation0.3
argument

Beats

09:39Barbara Allen refuses Michael's apology.

Scene in the episode

08:48–10:02
A · Watermark Crisis
B · Andy's High School Shock
C · Creed Frames Debbie
D · Dwight's Jim Impersonation

Clips from this episode

fan uploads · YouTube · matched by frame
What Happens When the Women Leave - The Office US · The Office
I Feel Uncomfortable Wearing the Dress - The Office US · The Office
Jim Threatens Dwight With A Full Disadulation - The Office US · The Office

Who's in it

MS
Michael Scott152 episodes · drives 1262 scenes
DS
Dwight Schrute184 episodes · drives 491 scenes
PB
Pam Beesly184 episodes · drives 289 scenes

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