S03E21 · SCENE 9/17 · 08:29
Product Recall · Dunder Mifflin Office
Angela Struggles to Apologize
Angela fails to sincerely apologize to a customer, while Oscar and Kevin handle calls.
08:29→08:48
in the episode · 0m 19s · S03E21
What happens
08:29–08:48Angela takes a customer call but cannot sincerely apologize. Oscar handles calls well, and Kevin repeats his apology. Kelly observes.
Key lines
from this scene08:38Now, I'm told she told her manager she had the flu.
08:41I'm a trusting guy but, uh I just wish Debbie Brown had been there. We would've caught this.
Scene DNA
weights 0–1phone call
Beats
08:06Angela argues with a customer.
Scene in the episode
08:29–08:48D · Dwight's Jim Impersonation
Clips from this episode
fan uploads · YouTube · matched by frameWhat Happens When the Women Leave - The Office US · The Office
I Feel Uncomfortable Wearing the Dress - The Office US · The Office
Jim Threatens Dwight With A Full Disadulation - The Office US · The Office
Who's in it
AM
Angela Martin184 episodes · drives 78 scenes
OM
Oscar Martinez173 episodes · drives 47 scenes
KM
Kevin Malone184 episodes · drives 56 scenes
KK
Kelly Kapoor159 episodes · drives 26 scenes
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